Job Description: 3D Printing Operations Specialist
About West3D:
West3D is a leading retailer of 3D printers, filaments, and accessories, dedicated to empowering creativity and innovation through additive manufacturing. We are a fast-growing company with a passion for 3D printing and a commitment to providing exceptional customer service.
Position Summary:
We are seeking two highly motivated and detail-oriented 3D Printing Operations Specialists to join our team in Beaverton, OR. This role will play a crucial part in the smooth and efficient operation of our business, focusing on order processing, inventory management, and general warehouse support.
Key Responsibilities:
-
Order Processing:
-
Accurately and efficiently process customer orders, including order entry, picking, packing, and shipping.
-
Manage inventory levels, ensuring accurate stock counts and timely reordering.
-
Inventory Management:
-
Receive and inspect incoming shipments, ensuring accuracy and quality.
-
Maintain a clean and organized warehouse environment.
-
Conduct regular inventory audits and reconcile discrepancies.
-
Customer Support:
-
Provide excellent customer service, answering questions and resolving order-related issues.
-
Provide sales assistance with customers in our retail store.
-
Other Duties as Assigned: This is a dynamic role that may require flexibility and the ability to adapt to changing priorities.
Qualifications:
-
Essential:
-
Proven experience in 3D printing (personal or professional).
-
Strong work ethic with a focus on accuracy and efficiency.
-
Excellent communication and interpersonal skills.
-
Ability to work independently and as part of a team.
-
Ability to lift up to 70 pounds and stand for extended periods.
-
Reliable transportation and the ability to arrive at work on time and when scheduled..
-
Beneficial:
-
Experience in warehouse operations or retail.
-
Familiarity with inventory management software.
-
Proficiency in Microsoft Office Suite.
Benefits:
-
Competitive pay
-
Generous Paid time off (PTO)
-
401(k) with employer matching
-
Charity donation matching
-
Store performance-based bonuses
-
Healthy annual raises corresponding to company growth and responsibilities
-
Employee discounts on West3D products
-
Opportunities to travel to 3D printing conventions
Schedule:
-
Full-time positions (32+ hours per week)
-
Weekend availability is required (we are open 7 days a week)
-
Predictable schedules will be prioritized, but flexibility is essential.
To Apply:
Please submit your resume and a cover letter to info@west3d.com with the subject line “Job Application - Operations Specialist - [NAME]”
West3D is an Equal Opportunity Employer.