I had inconsistent heating on my Rat-Rig V-core 3.1 500 and finally no heat at all. I checked the heating element with a VOM and voltage was being supplied. I removed the retaining clip and found my Heater Element in 2x pieces on thru "long leg" of the design. It was easy to remove and unplug. I then cleaned off the old Silicone Grease and add new which was supplied with the kit. The new Heating Element was added, retainer clip installed, and plugged into the wire harness Umbilical. Powered up and ready for business. I did a PID Tune just to make sure the new Heater Element was matched to my system.
Technical Support at West 3D answered all my questions on product and process.
Thank you for getting me back online quickly.
