None of the policies contained here override our standard policies and terms of use. The purpose of this policy page is to supplement terms not contained in those policies.

West3D will price match (including shipping/tax to the customer US destination) any authorized US reseller for products of the exact same model (including things such as color, version etc.) that are in stock and ready to ship directly from that authorized seller prior to the sale.

 

Worried our price may change after you purchase? 

West3D will provide a 30 day price guarantee on the sale price of any item purchased at West3D. If we advertise a lower price and you reach out we will provide a store credit for the difference in the advertised sale price. This applies only to price changes on West3D.com that do not fall under the exclusions below.


What’s the catch?

West3D’s policy has a few exclusions to protect our small business, price matching does not apply to:

  • Flash sales that are limited in duration such as Black Friday or holiday sales
  • Clearance or close out products
  • Bundles
  • Coupon pricing
  • Revised/New products that differ from that originally purchased
  • Drop shippers or marketplace/auction sites
  • Pricing errors
  • Taxes or other government fees

How do I get the price match?

You can reach out to info@west3d.com or in a discord ticket on our discord server to make the request. Please include the words “price match request” in the subject line of your message. To expedite the request please include a screenshot of the final checkout page that shows the final price of the item with any applicable shipping/tax charges.

 

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